Bianca Pischke
Most organisations don’t have a knowledge problem.
They have a decision problem.
Ever more knowledge.
Ever more perspectives.
And yet decisions get no clearer.
Between knowing
and deciding
I work with organisations, institutions and decision-makers facing complex decisions. My view goes beyond the single organisation, to where expertise, interests, accountability and delivery meet, across silos and levels.
My job is to make visible what needs clarifying, preparing or championing, so that decisions hold up in the real world.
Where decisions break down
When processes stall, it’s usually because decisions are missing or don’t hold. Behind them, the same patterns tend to emerge.
01.
Competing goals
Different interests can all be legitimate, yet impossible to satisfy at once.
02.
Accountability
The people who prepare a decision often don’t make it. The people who make it often don’t see the full picture.
03.
Legal framework
Laws, guidelines and procedures give direction. They tell you what is permitted, not necessarily what is right.
04.
Interfaces
Technical, legal and organisational logics each follow their own rules. Where they collide across departments, organisations or levels, they still have to add up to one decision.
05.
Oversimplification
Complexity is often sacrificed for the sake of the process. Issues get simplified before anyone knows which trade-offs disappear from view.
06.
Legitimacy
Decisions lose legitimacy when the trade-offs behind them stay hidden. Trust erodes, including trust in decisions yet to come.
The result
Organisations lose their capacity to act.
Where I stand
Decisions rarely fail for lack of knowledge.
They fail for lack of structure.
Three ways
to work together.
Analysis
For organisations that want to know where, and why, decisions get stuck.
Sparring / One-on-one
For leaders and project owners who want to think through the structure of a complex decision before they act.
Input / Speaking
For teams and organisations that want an outside view of how they decide, to spot early where their capacity to act is at risk.
About
Get to know me. Background, perspective and approach.
Insights
Selected projects, articles and talks.
Understanding Works
Thinking out loud about decisions, currently on Instagram.
When decisions stay unclear despite all the knowledge, participation and communication, it’s time to look at the structure behind them.
It starts with a conversation.